Legal
Privacy Policy
Last updated: June 3, 2025
1. Data Controller
Altorix is the controller of personal data collected through the website www.altorix.ca.
Contact information:
• Email: altorix.solutions.web@gmail.com
• Phone: (581) 443-7426
• Address: Laval, Québec, Canada
2. Data We Collect
We collect the following data:
• Contact data: first name, email address, phone number — voluntarily provided through our contact forms or online quiz.
• Browsing data: IP address, pages visited, session duration, device type — collected via Google Analytics (with your consent).
• Advertising data: browsing behavior used to personalize Google Ads (with your consent).
3. Purposes of Processing
Your data is used to:
• Respond to your quote or information requests
• Send you a personalized proposal by email
• Improve our website and services (analytics)
• Deliver relevant advertising (with your consent)
• Comply with our legal obligations
4. Legal Basis
Processing of your data is based on:
• Your explicit consent (analytics and advertising cookies)
• Performance of a contract or pre-contractual measures (processing your requests)
• Our legitimate interest in improving our services
5. Cookies and Tracking Technologies
Our site uses cookies. You can manage your preferences at any time via the consent banner.
• Essential cookies: required for the site to function (always active)
• Google Analytics (via Google Tag Manager): audience measurement, enabled only with your consent
• Google Ads: targeted advertising, enabled only with your consent
You can withdraw your consent at any time by clicking "Preferences" in the cookie banner.
6. Data Sharing
We do not sell your personal data. We share certain data with:
• Google LLC (Analytics, Ads) — based on your consent
• Our hosting provider Vercel Inc. — traffic data
These providers are contractually required to protect your data.
7. Data Retention
Your contact data is retained for 2 years from your last interaction with us, then deleted or anonymized. Analytics data is retained according to Google Analytics settings (14 months by default).
8. Your Rights (Law 25 — Québec / GDPR)
Under Quebec's Act respecting the protection of personal information in the private sector (Law 25) and the GDPR, you have the following rights:
• Right of access: obtain a copy of your data
• Right of rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: at any time, free of charge
To exercise your rights, contact us at: altorix.solutions.web@gmail.com
We will respond within 30 days.
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Our site is hosted on Vercel with HTTPS encryption.
10. Changes
We may update this policy at any time. The last updated date is shown at the top of this page. In the event of significant changes, we will notify you by email if you are in our contact database.
11. Contact
For any questions regarding this policy or your personal data:
• Email: altorix.solutions.web@gmail.com
• Phone: (581) 443-7426